What is DirectToEmployees?
DirectToEmployees is the employer front door to the Blasts Hub, for the notices that change someone's working day: a site that won't open, a delayed start, a different entrance or reporting location, an updated schedule, a system that's down. Your company keeps the audiences it actually sends to, like a site, a shift or a team, and a person who knows what changed sends one notice to the one audience it concerns. Employees receive by email from the first notice, with nothing to install, and on Blasts if they choose to connect with the same email address. It is a notice channel, not an HR system, a scheduling tool or an employee record, and it connects to none of them.
Is DirectToEmployees an HRIS, a scheduling system or a payroll tool?
No. It's a notice channel. It holds the people who receive your notices, the audiences your company keeps and the notices you sent. Employment records, schedules, pay, benefits and time stay in the systems your company already uses, and DirectToEmployees connects to none of them.
Does it connect to our HRIS, payroll or scheduling software?
No, and none is planned here. People reach the Hub through a CSV import, the inbound webhook or Zapier on request, and a person at your company decides which audience a notice goes to. DirectToEmployees doesn't know an employee's schedule, site, department or status.
Do employees have to install an app?
No. An employee on your opted-in list receives by email from your first notice, with nothing installed. Connecting on Blasts is the employee's own choice, on a device they choose.
How do employees start receiving?
Import the employees who agreed to receive your notices, with an email address, a name and the audiences they belong to. Each of them receives by email from your first send. Anyone who uses Blasts can also connect with your company using your enrollment code.
What happens when an employee connects on Blasts?
When the connection uses the same email address your company has for them, their notices move to Blasts on their own. If they connect with a different address, that's a separate person in the Hub: the audiences the first address is in don't move to it, and the first address keeps receiving by email. The implementation guide covers how to handle it.
Can we use personal email addresses?
Yes, where your company has the employee's agreement to reach them there. A work address works the same way. Neither is required, and nothing here is a reason to collect addresses you don't already have permission to use.
Can one notice go to the night shift at one site?
Yes, if that group is an audience. Every notice goes to exactly one audience, and DirectToEmployees doesn't combine two audiences at the moment you send. If you often notify the Eastgate night shift, create Eastgate Night Shift as its own audience and put those people in it.
What happens to the rest of the file when we import?
A company import keeps the email address, the name and an audiences column naming audiences you already created. Every other column is dropped before anything is saved, and the preview shows those columns as not stored. That's a narrow import rule, not a scan for sensitive information, so prepare a communication-only file rather than a full HR export.
Who can send notices?
The people you invite, each signing in as themselves. Owners and admins reach every audience; a Site or Department Lead sends only to the audiences you grant; a viewer reads along. Leader approval starts off, and you can turn it on in Settings.
Can we see who read a notice?
Don't plan on it. DirectToEmployees is built to carry notices, not to measure who read them, and nothing here is a record that anyone saw something. If you need to know something, ask the people who know, through the channels your company already uses for that.
Can employees claim extra shifts through it?
No. You can tell an audience that extra shifts are available and where to claim them, in your scheduling system or through your usual process. DirectToEmployees doesn't hold, fill or assign shifts.
Is this an emergency notification system?
No, and it isn't described as one. It's a channel beside your emergency procedures and any notices your company is required to give, and it replaces none of them.
Does it track employees or their location?
No. There is no location tracking and no monitoring of anyone's device. Your company sees that a person is connected, never where they are or how their notifications are set.
Does it work for office and remote teams?
Yes. A workday change isn't only a closed site: a system that's down for a remote support team or a moved meeting for an office team is the same job. Create the audiences those teams actually are.
What does it cost?
Setting up a Hub is free. One typed Blast to one person is one credit; people still on email use one email credit instead. Credits are prepaid, never expire and can come from any legitimate source, and there is no subscription.
What is Hub Pro?
Journeys and Event Campaigns, such as New Team Member Welcome and Planned Site Shutdown. Hub Pro unlocks at $500 in cumulative Blast Credit purchases. Everything else, from sending to audiences and roles, is included from the start.
What happens if an employee replies STOP?
They're opted out and stop receiving everything from your company's Hub, and they're removed from every audience, including the ones your company assigned. If they reply START later, messages resume, but someone at your company has to add them back to their audiences.